The role · equipment
Equipment is provided. Never sold.
The tool for the job comes from Danco, with a written setup process and a support path if something breaks. Candidates are never asked to fund their own kit.
What is provided
Everything the role actually needs
Listed explicitly, because 'equipment provided' usually hides a footnote.
Work device
A laptop configured for the role, issued and owned by Danco — not a device you are asked to buy or reimburse.
Headset
For calls, training sessions and check-ins with your supervisor.
Approved software
Licences for the tools used in your batches are provided with the device. No personal subscriptions.
Security baseline
Device access, updates and account rules are set before you work on live records.
Shipping
Equipment ships to the address confirmed with you in writing, with tracking shared on dispatch.
Support
If the device fails, you report it and get a replacement path — you do not repair it on your own money.
How it works
From offer to first batch, step by step
Four steps, each confirmed in writing from an official @danco.org address.
Offer confirmed
Equipment details are included with your written offer, including what will be sent.
Shipped to you
Dispatch, tracking and expected delivery are sent from an official @danco.org address.
Guided setup
You follow a written setup checklist; your supervisor confirms the device is ready before live work.
Work and support
Faults, replacements and returns are handled through support — never reimbursed from your own pocket.
The no-payment rule
- You are never asked to pay for a laptop, headset, software licence or shipping.
- You are never asked to buy equipment from a 'recommended supplier' or to forward a payment for someone else.
- No one from Danco will request your card details, bank login or crypto to release equipment.
- Payment requests arrived before an offer is a scam — report it on the applicant safety page.
If something breaks
- Message your supervisor with the device reference.
- Do not attempt repairs or pay a third-party shop.
- Return shipping for faulty equipment is arranged by Danco.
- Replacement timing is confirmed in writing so you are not left guessing.
[CONFIRM: exact warranty period, return window and the list of countries we can ship to before publishing.]
Start with a device already yours
Apply, and if it works out the equipment arrives with a written setup checklist — not an invoice.